why slice? product support ideas How To Videos
PRODUCT

TROUBLESHOOTING

 
 

Why is the SLICE™ unit not cutting all the way through the paper?

Solutions:

  • You may need to adjust the blade pressure or replace the blade.
  • You may be cutting on the wrong type of material. The SLICE™ can cut through paper, cardstock, vellum, thin vinyl, thin acetate and photos.
  • You may need to clean the cutting mat and re-apply the adhesive.
  • You may be losing battery power and need to recharge the unit.
  • You may need to let the unit cool for a period of time.

 


Why is the design cut distorted?

Solutions:

  • You may need to home the blade.
  • You many need to clean the cutting mat and re-apply the adhesive.
  • The unit may have moved during cutting. You need to lightly hold the unit during the entire cutting process.


Why does my SLICE™ unit not turn on?

Solutions:

  • You may need to recharge the battery.


Why does my paper get wrinkled during the cutting process?

Solutions:

  • You may need to make sure the paper is completely flat on the cutting mat prior to cutting.
  • You may need to adjust the blade pressure or replace the blade.
  • You may need to adjust the blade pressure or replace the blade.
  • You may need to clean the cutting mat and re-apply the adhesive.


site by ThirstyPixel